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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dana Redieck

November 16, 2024

5  out of  5
rating by Dana Redieck
"The people with Ann Smith State Farm were very helpful. Rick took the time to listen and help me get set up with all my insurance coverage for my cars and home. Had great suggestions on how to protect my family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and with Rick! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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tjornrunt

October 28, 2024

5  out of  5
rating by tjornrunt
"Just switched from another insurance where I had been for over 20 years. Evan and Ann are true professionals and made every effort to show that they have their customer's satisfaction at heart. I feel so fortunate to have them as my new insurance provider and highly recommend them to anyone searching for a solid insurance agency with great prices and awesome customer service. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you chose us for your insurance needs after 20 years with another provider. It’s our priority to ensure our customers feel valued and supported, and we’re glad to know that Evan and I could make a positive impact. Your recommendation means the world to us! If you ever need anything, please don’t hesitate to reach out."
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Paul Lakin

July 13, 2024

5  out of  5
rating by Paul Lakin
"Cole was extremely helpful getting me the coverage I needed and taking the time to get me additional quotes. I will be moving my car insurance over ASAP"
We responded:
"Thank you so much for taking the time to share your positive experience with Cole at Ann Smith Insurance Agency. We truly appreciate your kind words and are thrilled to hear that Cole was able to assist you in finding the coverage you needed and providing additional quotes. At Ann Smith Insurance Agency, we strive to go above and beyond to ensure our clients have the best insurance options available to them. We are delighted that you have chosen to move your car insurance to our agency, and we assure you that we will continue to provide exceptional service and support throughout your insurance journey. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We look forward to serving you and providing you with the peace of mind you deserve. Ann Smith "
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Pamela Staats

July 11, 2024

5  out of  5
rating by Pamela Staats
"Ann and Cole consistently Provide amazing customer service. They are kind helpful and always make you feel confident in the decisions that you're making. They are consistently hospitable and always make you feel welcome. And as if you are part of the family, thank you, Ann and Cole for your amazing care and assistance over the years."
We responded:
"Thank you so much for your wonderful review and for your ongoing trust in Ann Smith Insurance Agency. We appreciate your kind words and are thrilled to hear that both Ann and Cole have consistently provided you with amazing customer service. At Ann Smith Insurance Agency, we believe in treating every client like family. We are committed to being kind, helpful, and ensuring that you feel confident in the decisions you make regarding your insurance coverage. Your satisfaction and peace of mind are our top priorities. We are grateful for the opportunity to have served you over the years, and we look forward to continuing to provide you with the care and assistance you deserve. If there is ever anything else we can do for you, please don't hesitate to reach out. Thank you again for your support and for being part of our insurance family. Warm regards, Ann Smith"
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Nicole Maas

April 26, 2024

5  out of  5
rating by Nicole Maas
"Abby was so amazing getting everything set up for us and helping us get the right coverage for our first home rental! I love how easy she made it and I knew it would be taken care of ASAP. Thank you gals for being so wonderful!"
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Kevin Ingram

April 15, 2024

5  out of  5
rating by Kevin Ingram
"Ann Smith & her staff have been extremely helpful, supportive, and informative as we have dealt with several claims over the years. I’m a long time customer, and even in recent weeks her staff has once again gone above and beyond in walking us through a serious accident. I truly am thankful for all that they have done, and their attentiveness to us in our times of need. I highly recommend Ann Smith and her staff! They’re truly some of the best in the business. Thank You!"
We responded:
"Kevin thank you for taking time to give us feedback. We are thankful you have chosen Ann Smith State Farm Agency to help protect you and your family. We are honored to serve as your agency. "
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Chrissy Poff

April 3, 2024

5  out of  5
rating by Chrissy Poff
"Abigail was absolutely wonderful! She was so helpful and sweet!! Highly recommend!"
We responded:
"Thank you Chrissy! We are so blessed to have Abby apart of our team! "
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Kayla Phoenix

January 30, 2024

5  out of  5
rating by Kayla Phoenix
"My family has used them for years for all types of insurance and have always had the best interactions with everyone working there. We always know we will be taken care of by her team!"
We responded:
"Kayla thank you for trusting us to protect your family for years. We appreciate your kind words. "
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BRAD HOLT

December 15, 2023

5  out of  5
rating by BRAD HOLT
"Ann Smith and her office staff are very competent and efficient. They have the interests of their clients in mind at all times, offering suggestions to save money while providing excellent coverage."
We responded:
"Brad it is a pleasure to work with you and your family. We appreciate your kind words. "
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Akosua Van

December 6, 2023

5  out of  5
rating by Akosua Van
"Terry is a very helpful and courteous young man. He was GREAT assisting me! Ms. Tetteh."
We responded:
"Ms. Tetteh thank you for your kind words. Terry is GREAT and we are so happy you had a great experience. "
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Sarah Butterfield

December 5, 2023

5  out of  5
rating by Sarah Butterfield
"This agency is very responsive and affordable! I really appreciate Abby for checking in on my policy and ensuring I am signed up for as many discounts as possible! She has saved me so much money through bundling multiple policies that I wouldn’t have even known about without her. Whenever I have a question, Abby is super knowledgeable, patient, and understanding, and gets the job done."
We responded:
"Thank you Sarah for your trust in our office. We appreciate your kind words! "
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Tammy Jaurdon

December 4, 2023

5  out of  5
rating by Tammy Jaurdon
"Extremely helpful!"
We responded:
"Tammy thank you for your feedback! We appreciate you!"
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Kyle Smith

November 15, 2023

5  out of  5
rating by Kyle Smith
"Ann Smith State Farm agency has treated me really well and they have gone above and beyond to earn my business. Abby did a great job getting me all setup!"
We responded:
"Kyle, we are honored to have you and your family apart of our State Farm Family! Thank you for your kind words!"
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Audrianna Huang

October 25, 2023

5  out of  5
rating by Audrianna Huang
"Abigail was efficient and easy to work with. I was able to update my policy via text during a busy day when it was hard for me to be tied up on the phone. She provided all the necessary details I needed, and I was able to sign my documents electronically."
We responded:
"Audrianna thank you for your feedback! We appreciate you!"
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Mark Archer

October 17, 2023

5  out of  5
rating by Mark Archer
"Abigail at Ann Smith State Farm was able to get things moving for me when I was having no luck doing so myself. As for Ann Smith herself, Ann is always right on it! Thanks Ann and Abigail!"
We responded:
"Thank you Mark for trusting us to protect you and your family! We appreciate you!"
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paul reil

October 13, 2023

5  out of  5
rating by paul reil
"Anytime I call with questions or concerns, I'm always responded to very quickly. My questions are clearly answered. The associates are always friendly and knowledgeable. I'm 41 yes old and have been with State Farm since I was 16. I have never been happier."
We responded:
"Paul, thank you for such kind words. We appreciate you and love serving as your agent. "
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Baylee Faith

September 26, 2023

5  out of  5
rating by Baylee Faith
"Abby was very helpful and friendly! She was quick to answer my questions and made me feel comfortable."
We responded:
"Baylee thank you for your 5 star review! We appreciate you!"
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Tucker Lassiter

August 22, 2023

5  out of  5
rating by Tucker Lassiter
"I switched over to State Farm and I’m normally anxious about having to do this stuff but, Terry Smith made my experience very smooth. I appreciated how thorough, patient and knowledgeable Terry was with all of my questions and needs. I’m glad to have talked to him"
We responded:
"Tucker, thank you for your kind and supportive words! Terry is such an important person to our team! "
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Samantha Goodhile

August 16, 2023

5  out of  5
rating by Samantha Goodhile
"Had some u fortunate things happening in my life and Abigial went above and beyond to get me back on track and coverage for my car. Thank you so much fir your kindness and care."
We responded:
"Samantha, thank you for your kind words! Abigail is the best! "
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Lena Painter

August 15, 2023

5  out of  5
rating by Lena Painter
"I switched to State Farm about a year ago and I am so pleased with the people and service. Abigail helped me add a vehicle today was super easy and quick. Definitely would recommend to other people. Thanks State Farm!"
We responded:
"Lena, thank you for trusting us to protect your family! Abigail is such an asset to our team! "
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Marcus Dyer (TheBiasedHomosapian)

August 10, 2023

5  out of  5
rating by Marcus Dyer (TheBiasedHomosapian)
"I am writing to express my sincere appreciation for the exceptional service provided by State Farm Insurance Agent Ann Smith. Her professionalism, attention to detail, and dedication to ensuring a seamless experience have left a lasting impression on my family and me. Recently, we had to file a claim for our family car, and Abby's guidance throughout the process was truly remarkable. She ensured we understood every step of the claims process, answered all our questions promptly, and demonstrated genuine empathy during stressful times. Her proactive communication and swift resolution of our claim showcased her commitment to her client's well-being. Additionally, Abby assisted us in changing our insurance policies to suit our evolving needs better. Her expertise and willingness to go the extra mile in explaining our options and providing tailored recommendations were invaluable. She patiently walked us through various scenarios, ensuring we made informed decisions aligned with our family's requirements. Abby's professionalism, knowledge, and personable approach have significantly impacted our overall experience with State Farm. Her exceptional customer service is a testament to her dedication and passion. She embodies the values of trustworthiness and reliability one seeks in an insurance agent. Please convey our heartfelt gratitude to Abby for her outstanding service. Because of professionals like her, we feel confident and secure in our insurance coverage. She is an asset to your organization and deserves recognition for exceeding customer expectations. Thank you once again for providing us with such an exceptional agent."
We responded:
"Marcus! Thank you for taking time to recognize Abby! Abby is a phenomenal asset to our team and I am thrilled you see that too! Thank you for trusting us to protect your family! "
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Armand Estrella

July 29, 2023

5  out of  5
rating by Armand Estrella
"Was a great experience… very courteous"
We responded:
"Armand, we are so thankful for your kind words. Thank you for trusting us to protect you and your family. "
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Anai Mata

June 27, 2023

5  out of  5
rating by Anai Mata
"Quick & easy process"
We responded:
"Thank you Anai!"
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Jonathan Robinson

June 7, 2023

5  out of  5
rating by Jonathan Robinson
"Ann, Kelley, & Morgan have been phenomenal! I’ve been with Ann’s office since ~2016 and it’s been great. She and her team have excellent customer service, competitive rates, and most importantly (especially when dealing with me) patience! :) Cannot recommend Ann Smith’s office enough!"
We responded:
"Jonathan, thank you so much for your kinds words! Keily and Morgan and the rest of the staff are amazing! Thank you for allowing us to protect you and your family. "
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Gwendolynne Simeone

May 31, 2023

5  out of  5
rating by Gwendolynne Simeone
"I love State Farm, and Ann Smith's office has always been so helpful. Had an issue where my vehicle was in a repair shop for an extended length of time and they suspended my coverage until it was repaired. Everyone is wonderful here, so thank you!"
We responded:
"Gwendolynne, thank you for your kind words! We appreciate you!"